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FREQUENTLY ASKED QUESTIONS

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Scheduling An Appointment

What time should you arrive for your appointment?

Please arrive at the time of your scheduled appointment.

If you arrive earlier than your scheduled appointment, please note the doors may be locked … but the doors will be unlocked at the time of your appointment.

But please also don’t be late, as we may have another client scheduled right after you.

Booking Your Treatment

To book a treatment in Montreal call 514.545.8500.  For Vancouver call 778.802.9220.  Or you can email info@bodhithaimassage.com or click here to make an online booking. We request an e-mail address so that we can email you a confirmation and reminder of your appointment, as well as a mobile number in case we need to reach you by phone. A credit card will be requested to guarantee your appointment.

To Cancel / Postpone a Treatment and/or No Show

Should you wish to reschedule or cancel your appointment, please let us know at least 24 hours in advance of your appointment. Should insufficient notice be given, the full amount for the treatment may be charged to you. If you create an account within our system during your booking, you can log into your account afterwards at any time to make changes if required.  Please also note that No Shows will be charged at full rate.

Not Sure What Massage Treatment is Best Suited for You

When booking an appointment our massage practitioners will be happy to help you to determine what kind of massage treatment is best suited to you. Please note we offer massages for health and therapeutic purposes only, and we are strictly non-sexual.

Suggested Massage Length

Though the 60 minutes massages are wonderful for providing quick relief, we suggest booking ninety minute sessions in order to allow adequate time to address muscular discomfort or chronic conditions and for longer lasting relief.

Service Locations

Our mobile massage services are offered within the metro Vancouver, however, a travel fee of $25 will apply.   For areas outside of Vancouver, such as Burnaby, Richmond, and other immediate suburbs, an additional surcharge of $1.50 per km (for any travel over 20 km return), plus any bridge toll fees, will be the responsibility of the client. Parking fees for the practitioner are at the expense of the client also.

Mobile service is not available for the Montreal location.

Preparation For The Appointment

What to Wear

We will provide our clients with clean, comfortable clothing or professional draping to ensure your comfort and privacy at all times during the massage session. We do recommend wearing underwear. For certain services, such as a body wrap, we will provide you with disposable undergarments.

Eating Before a Massage Session

It is best if you are neither too hungry nor too full before the massage session. If you are going to have a full meal, it should be eaten at least two hours before the massage session. If you are coming immediately from work, a small snack one hour before the massage session is fine.

Special Precautions

Before your massage session, our practitioner will require you to fill out a form to list any medical health conditions, allergies you may have or any medications you may be taking. In some cases, depending on the client’s condition, a doctor’s written referral may be required before we can perform a massage.

(We are concerned about client comfort and will always ask if you have previous injuries or sensitivities that might affect you during your massage session.)

Maximize the Massage Experience

To really maximize on the massage experience, it is recommended you communicate what you would like in terms of pressure of the massage, music volume, or otherwise, informing the practitioner of your key concerns both prior to and during the treatment. This will help to ensure that all of your requests and needs have been met. For total relaxation, it is also recommended that you minimize on talking and thinking and focus on meditative breathing and letting go any stress or tension you may be holding.

Drink Water to Flush Out Toxins

Because many toxins are released, it is important to drink plenty of water after a massage session to help eliminate these toxins from your body.

Deep Tissue Work & Communication

For deep tissue work, because the masseuse is working so deeply, it is not uncommon to feel a little sore after the massage, and in some cases to experience bruising. Sometimes the practitioner won’t know if they’re working too deep unless you say something. Open communication is critical. Every day your body is different, so what feels good one day may hurt the next. And, what one person calls deep tissue another will call light. The most important thing is that you communicate and feel comfortable during your massage.

Rest After the Massage Session

It is important to take some time to relax after your treatment, as some therapies can really put you in a relaxed mode where resting may be best to get the full benefits of the massage treatment.

General Information

Certified Thai Massage Specialist Vs Registered Massage Therapist

Certified Thai Massage Specialists are trained specifically in Thai Massage and other massage modalities as presented in this website and the massage treatment provided is ideal for health promotion and stress reduction. Registered Massage Therapists are medical professionals trained to assess, diagnose, and treat soft tissue and musculoskeletal conditions.

Reimbursement from Extended Health Care Plans

Some extended health care plans may provide a bit of coverage. Each plan is different. Check with your extended health care plan provider and ask for details. A receipt will be issued upon payment and services rendered which can be used to claim back your reimbursement if so allowed by your extended health care plan provider.

Is Thai Massage Painful

Thai massage should not be painful. Thai massage is slow and gentle, incorporating meditation, gentle rocking, passive stretching, and rhythmic compression on the body’s energy lines. Because stiffness and loss of flexibility becomes more apparent with aging and leading a sedentary lifestyle, the yoga-like stretches and rhythmic compressions in Thai massage aids muscles to lengthen and become more flexible. Its effectiveness and strength lies its ability to promote flexibility, and overall health and well-being.

How often and how many Thai massage treatments is recommended

This depends on the condition of the client. For acute conditions, one to three treatments as soon as possible, is recommended. For chronic conditions, treatments once a week or every two weeks is advised. For maintenance of health and prevention of illness, regular monthly treatments is recommended. Over 50% of the massage clientele come every 2, 4, or 6 weeks for relaxation therapy and/or for maintenance purposes.

Payment | Gift Certificates | Series | Discounts

Method of Payment Accepted and Gratuities

We accept cash, e-Transfer, Debit and Credit payments. Should you wish to pay by Credit, a 3% credit processing fee will be added to your bill.

You can also purchase a gift certificate online using Visa, Mastercard, or American Express.

Gratuities are always appreciated, and this can be added on top of the service fees charged for the massage , gift certificate, series or package.

Thank you from the Bodhi Thai Massage Team

Massage Service Fees + Taxes

In Quebec, GST and QST will be added on top of the service fee.

In British Columbia, GST will be added on top of the service fee.

 

Gift Certificates

Gift Certificates have been very popular as no gift is better than the gift of good health! They are an ideal present as it shows your friends and family that you care about their health and well-being. These gift vouchers are valid for six months from the date of purchase and makes a good present any time of the year. Please note that gift certificates are only available for the Montreal location, and presently not available for the Vancouver location.

All Gift Certificates sales are final and are not redeemable for cash value; and Bodhi Thai Massage is not responsible for any lost or stolen Gift Certificates.

Massage Series

Enjoy the health and relaxation benefits of regular massage treatments with purchasing Massage Series. These vouchers may be shared between individuals and will give you access to massages at a discounted rate.

Discounts

Discounts apply to regularly priced products/services only, and cannot be used with other promotions/specials/discounts/vouchers/coupons/certificates, or for the purchase of gift certificates, memberships, classes, and so on.

COVID-19 Response

Payment Method for Services During Pandemic

Clients may pay by eTransfer, cash, gift certificate, or credit card.  If payment is made by credit card a 3% credit processing fee will be added to the full service fee. Gratuities are greatly appreciated by our therapists.

Arriving to Studio for Your Appointment

It is best if you come at the time of your appointment, best not to be early or late.  

If you arrive early, the door may be locked, but will be unlocked at the time of your appointment.

If you arrive late, your massage time may be cut shorter as they may be clients after you.

 

Massage Service is By Appointment Only

During the pandemic, we are no longer accepting unscheduled walk-in clients.  All appointments now must be made in advance.  The more notice you give, the better.  You can book online or call the Montreal Studio at 514.545.8500 or call the Vancouver Studio 778.802.9220 to make your reservation.    Thank you for your understanding and cooperation

Wearing of Mask

It is our policy that both therapist and client wear a mask during the entire massage session.  Either a disposable or washable mask is acceptable.  The client may bring his/her own mask or purchase a disposable mask for $2.  No massage service will be given to clients who do not wear a mask.  The therapist will change and wear a new mask for every client.

Respiratory Etiquette Note

It is necessary to respect respiratory etiquette which consists of:

  • covering your mouth and nose when you cough or sneeze by using tissues or the crook of your elbow;
  • using single-use tissues;
  • immediately discarding used tissues in the trash can;
  • not touching your mouth or eyes with your gloved or bare hands

Hand Hygiene Note

Frequent hand washing with lukewarm water and soap or with a hydroalcoholic solution with an alcohol concentration of at least 60% for at least 20 seconds is recommended.  Doing so limits the risks of transmission.

Drinks and Water

No water or drinks will be served at the studio.  A client may bring his/her own water bottle should they wish to have a drink.  Apply caution when removing the mask by taking it from the elastics and avoid touching the filtration surface.  When putting the mask back on, handle it only from the elastics and wash or disinfect your hands immediately following the proper hand hygiene procedure or use of  alcohol based hand sanitizer.

Sanitization of Hands (and feet if required)

70% alcohol based sanitization wipes will be provided to both client and therapist to wipe their own hands (and feet if doing a Thai massage on the mat, unless socks are wore) upon arrival, in the presence of each other to promote mutual feeling of safety.  Liquid hand sanitization gel is also available for use.

Use of Washroom

As a business establishment, we do regularly clean the washroom and have increased on cleaning times throughout the day as a result of the pandemic.  However, during this pandemic period, we are asking all clients who use our washroom, to wipe the surfaces they have touched (i.e. toilet handle and seat, faucet handle, light switch if touch, etc) in the washroom with a Lysol disinfectant wipe after use and to throw the used wipe in the trash bin.  We feel this is a good measure to implement. And wherever possible, we do discourage people from using the washroom if not necessary.  We will provide alcohol based hand sanitizer for clients to disinfectant their hands, and we have alcohol based disinfectant wipe for hands and feet if required.

What to do if feeling ill or experiencing COVID-19 symptoms?

If you feel ill or experience any COVID-19 symptoms (such as but not limited to runny nose, cough, fever, sore throat or headache, difficulty breathing, loss of smell and taste, etc.), then you should rest at home, notify the studio to cancel your appointment, and seek medical advice.

What specific measures must I ensure?

Please ensure the following:  You must not have any of the Covid-19 symptoms (such as fever, cough, loss of smell, etc.) , nor have you travelled or been in contact with someone who has been diagnosed with COVID-19 within 14 days immediately preceding your appointment at Bodhi Thai Massage.

What safety protocols are in place?

We are committed to welcoming you in a safe environment.  We have implemented hygiene, cleaning and disinfection measures which comply with the recommendations of the National Institute of Public Health, CNESST (Commission des normes, de l’équité, de la santé et de la sécurité du travail), and our massage associations.  We have adapted the use of our spaces and scheduling of our client appointments to promote distancing.  We have removed non-essential items  from our premises.  We have increased the frequency of cleaning and disinfection of our studio.  We continue to implement sterilization procedures for all equipment after every use.  We have also modified our massage procedures with increased safety protocols for both clients and therapists, such as wearing of masks and use of anti-bacterial wipes.  All massage therapists have been educated and are required to follow the health and safety protocols at our studio now in place due to COVID-19.

Online Self Paced Study

Who is this course designed for?

Our courses are suitable for both beginners and experienced massage practitioners. Whether you want to learn Thai massage techniques for personal use or plan to start a professional career, we cater to various skill levels.

How does the online self-paced course work?

Once enrolled, you will receive access to high-definition instructional videos and theory lessons that you can watch at your convenience. You’ll have 6 months access to the course material, allowing you to learn at your own pace.

What’s the difference between the online self-paced course and the in-person workshops?

The online course provides additional content that goes beyond what is taught in the in-person workshop. This includes the massage instructional curriculum filmed from 5-camera-angles, theory-focused segments, lessons on starting your own massage business, and much more. Our online self-paced course features exclusive, detailed video content not found in our live, interactive workshops, offering a broader learning experience.

The in-person workshops offer hands-on practice with live instruction, focusing on the practical application of techniques. You’ll practice under supervision with direct, real-time feedback from experienced instructors, helping you refine your skills and address any questions or challenges as they arise. You’ll also have the opportunity to interact with fellow students, fostering a collaborative learning environment where you can share insights and experiences.

Both options teach the same core Thai massage techniques, but the online course offers more in-depth theory and additional video content, while the workshop provides a live, interactive learning environment.

 

What is the price of the course/workshop?

Both our online self-paced course and in-person workshop are priced at $650 each. However, if you choose to sign up for both, we offer a special bundle price of $1,100, saving you $200 off the combined total.

Is any prior experience in massage necessary to take this course?

No prior experience is necessary. The course is designed to teach both foundational and advanced techniques, so whether you’re a beginner or looking to refine your skills, you’ll benefit.

 

What equipment or materials do I need for the course?

For the online course, you will need a comfortable space to practice, a yoga mat or massage mat, and access to a computer or device with internet for viewing the videos. You will also need to find a model to practice the techniques on. Additional materials, such as pillows, bolsters, or massage oils, may be required for certain lessons, and these will be outlined in the course instructions.

Is there any live support during the online course?

While the course is self-paced, we offer email support to answer any questions you may have as you progress through the material. We also offer occasional live online Q&A sessions for enrolled students.

Can I upgrade to the in-person workshop after purchasing the online course?

Yes, you can choose to take the in-person workshop after completing the online course. However, please note that the workshop will be offered at the regular, non-discounted price. To take advantage of the best value, we encourage signing up for both the online course and the in-person workshop together, as a special bundle discount is available for those who enroll in both upfront.

How long will it take to complete the online course?

The course is self-paced, so it depends on your availability. On average, students complete the course within a few weeks, but you can take as long as you need.

Will I receive a certification upon completion?

Yes, you will receive a certificate upon successfully completing the course or workshop, which will demonstrate your proficiency in Thai massage techniques.

Live In-Person Thai Massage Workshops

What are the dates and times of the workshops?

Please visit: https://bodhithaimassage.com/classes/upcoming-events/ to see the list of our upcoming workshops.

If you would like to schedule private lessons, please contact us at class@bodhithaimassage.com or call 778.802.9220.

Do I need any prior experience in massage therapy to attend?

No prior experience is required. Our workshops are designed for both beginners and those looking to enhance their skills.

What should I bring to the workshop?

Participants should wear comfortable clothing and bring a yoga mat, 2 pillows, large towel for practice.  Also, bring some lunch, along with snacks and drinks.

What is the cost of the workshop and what is included?

A 3 Day Workshop cost $650 plus GST.

The workshop fee includes instructional materials and hands-on practice sessions.

Access to video content is only available with registration for both the in-person workshop, and/or the online self-paced course.

A special discount is available for those who sign up for both the in-person workshop and the online self-paced course.

How many participants will be in each workshop?

To ensure personalized attention, we limit each workshop to a maximum of 8 participants.

Will I receive a certificate upon completion?

Yes, participants will receive a certificate of completion at the end of the workshop.

How do I register for the workshop?

Registration can be completed through our website by completing this form: https://bodhithaimassage.com/booking-form/

Continuing Education Credits

Are your workshops recognized for CEUs?

Yes, our workshops are recognized for Continuing Education Units (CEUs) by various professional massage therapy associations.

The number of Continuing Education Credits awarded depends on several factors including:

  • The accrediting organization
  • The course content studied
  • The course duration
  • The format of the course taken (online vs in-person)

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Montreal Studio

768 Avenue Atwater,
(Btw Rue St Jacques & St Antoine)
Montreal, QC., H4C 2G9

514.545.8500

Monday - Sunday: 9 am - 9 pm

Near Metro Lionel-Groulx

Vancouver Studio

Suite 7 - 5729 West Boulevard
(Cross West 41st Avenue)
Vancouver, BC., V6M 3W8

778.802.9220

Monday - Sunday: 9:30 am - 7 pm